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Kingfisher Training & Education Ltd

Information for prospective learners

Know what to expect before you enrol.

This page brings together qualification details, entry information, assessment, support and the information Kingfisher still needs to confirm for each intake. TQUK's qualification specifications are the source for qualification requirements.

Choose a qualification

Residential childcare qualifications.

Read the relevant qualification page and TQUK specification before deciding whether to apply. The course-specific page contains the full unit structure and specification link.

Level 3 • RQF

TQUK Level 3 Diploma for Residential Childcare

Qualification number 603/5555/4. 17 mandatory units, 62 credits, 468 guided learning hours (GLH) and 620 total qualification time (TQT).

Entry: no specific entry requirements; Learners should have at least Level 2 literacy and numeracy or equivalent. Recommended minimum age: 16.

TQT includes approximately 152 hours of additional learning beyond GLH. TQUK identifies further qualifications, the Children, Young People and Families Practitioner apprenticeship and residential childcare roles as progression routes.

Full Level 3 information and units →

Level 5 • RQF

TQUK Level 5 Diploma in Leadership and Management for Residential Childcare

Qualification number 603/5474/4. 90 credits in total: 64 mandatory credits and at least 26 optional credits; 570 GLH and 900 TQT.

Entry: no specific entry requirements; Learners should have at least Level 2 literacy and numeracy or equivalent. Recommended minimum age: 19.

TQT includes approximately 330 hours of additional learning beyond GLH. TQUK identifies the Children, Young People and Families Manager apprenticeship and residential childcare management roles among progression routes.

Full Level 5 information and units →

GLH are hours of guided learning. TQT is the overall estimate of time needed for learning and assessment, including guided and independent study. These figures describe the qualification, not a promised Kingfisher programme timetable.

Before you apply

Course arrangements to confirm.

Fees, delivery arrangements and learner-specific practical details are set by Kingfisher Training And Education. Contact for more information.

Fees and other costs

Level 3 : Contact for further details

Level 5 : Contact for further details

Duration and delivery

Level 3 expected programme duration: 12 Months

Level 5 expected programme duration: 12 Months

Delivery model, timetable, location and any workplace requirements: Required to be working within a residential placement, Contact Qualification for further details

Learning resources

All resources are available on Quals Direct upon enrolment. You will also receive contact details and a welcome email from a qualified assessor to support you along the way.

Availability and enrolment

Qualifications will be open for enrolment upon TQUK approval

Ask before committing

Contact Kingfisher to discuss eligibility, the qualification, costs, delivery arrangements, support needs and any information you need in another format. Contact details are on the Contact page.

Assessment and achievement

How assessment works.

Assessment must cover the learning outcomes and assessment criteria in the relevant TQUK specification. The qualification pages link to those specifications.

Evidence and assessment methods

TQUK describes internal assessment with external quality assurance. Depending on the unit requirements, evidence may include written assignments or tasks, questions, workbooks, portfolio evidence and observation of practical skills in real work situations. The evidence and activity required must meet the relevant unit criteria.

Achievement

For both qualifications, learners must meet all learning outcomes and assessment criteria to pass. The qualifications are not graded. Assessment decisions are internally quality assured and subject to TQUK external quality assurance.

Kingfisher assessment activities

Kingfisher's current project information describes professional discussions and workplace observations, including eight discussions and two observations.

Feedback and reassessment

How and when learners receive assessment feedback, what happens if evidence does not yet meet the criteria, and any reassessment arrangements or charges: Your assessor will provide you with dedicated assessment plan for each assignment you are assigned.

Support and initial assessment

Support starts with understanding your needs.

TQUK states that an initial assessment should identify a learner's current knowledge and skills and any additional specific support requirements. Kingfisher's learner support information describes a dedicated qualified assessor, webinars, guidance documents and support adapted to individual learning needs.

Read more on the Learner Support page.

Initial assessment Prior to your first assignment we will give you a short unit to review your current level of learning and to assess how we can support you better. A qualified assessor will ensure book a hour call with you to review enrolment paperwork and set an assessment paper.
Reasonable adjustments How to request an adjustment, who to contact and how requests are considered: Our reasonable adjustment policy is located on Quals Direct and a copy will be emailed to you upon enrolment of the qualification, Your Allocated assessor will also go over this on the enrolment call.
Learning support Kingfisher describes assessor contact, webinars and guidance documents. Confirm contact frequency, access arrangements and the complete resource list before enrolment.
Progress and concerns How learners can raise concerns, discuss progress or request additional help: This is all documented within our policy's this will also be available on quals, A copy will be sent via email after the enrolment call, Your allocated assessor will also discuss this on the teams call.

Learner protections and policies

Policies and contacts to review.

The project does not currently contain the policy documents or approved process details listed here. Add the approved links and contact routes before using this as final pre-enrolment information.

Complaints and appeals

Kingfisher procedure, stages, timescales, relevant forms and contact: Please refer to Quals Direct or your welcome email after enrolment. Within your welcome call you will go over the policies we hold

Safeguarding

Learner-facing safeguarding information, how to report a concern and the appropriate contact: Please refer to Quals Direct or your welcome email after enrolment. Within your welcome call you will go over the policies we hold

Privacy, data protection and confidentiality

How learner information and assessment evidence are used, shared, stored and retained, with the privacy notice: Please refer to Quals Direct or your welcome email after enrolment. Within your welcome call you will go over the policies we hold

Equality, diversity and inclusion

Approved policy or learner information and the route for requesting support or raising a concern: Please refer to Quals Direct or your welcome email after enrolment. Within your welcome call you will go over the policies we hold

Health and safety

Relevant learner guidance for training, assessment and workplace activity: Please refer to Quals Direct or your welcome email after enrolment. Within your welcome call you will go over the policies we hold